Privacy Policy & Terms of Service

Time of update: 2021.10 Ver.1.0

Thank you for downloading ChineseTree Bilingual App (thereafter referred to as “the App”). In order for you to securely use the services and information provided by this App, “Picnese Co., Ltd” hereby presents to you the privacy policy of the App to protect your rights. Please read the following content carefully:

I. The Scope of the Privacy Policy

This Privacy Policy applies to how the App processes the personal identification data that is collected when you use the App’s services. The privacy policy covers neither linked websites external to the App, nor persons who were not asked to assist or participate in management by the App.

II. Collection of Personal Data and Its Purpose

When you use this App’s functions and services, depending on the type of functionality or service, we will ask you to provide necessary personal information, and use or process such information within the limits of specific purposes. Without your written consent, the App will not use such personal information for any other purposes.
When you use the App’s customer service email, questionnaire surveys, and other interactive features, the App will retain your user name, email address, contact information, and the time you used the App, etc.
To provide more precise services, we generate statistics and analysis from the collected questionnaire surveys. Other than being provided for internal research, the statistical numbers or explanatory text from the analysis of the surveys is reported elsewhere if necessary, though such reporting does not entail use of specific personal information.

III. The Processing and Use of Personal Data

The App will use your personal information for the needs of its operations and customer management, such as verification, data analysis and research, in order to improve Picnese’s products, services, and customer communications; to notify you about the App software system’s newest products, service announcements, and news.
to assist us in developing, delivering, and improving our products, services, and content
for delivering importation notices, such as important messages or notifications on revisions to the terms or policies of use, however, this does not represent that we have the responsibility to notify you of each message.
for academic research and other advisory or consulting services.

IV. Rights of the User to Personal Information

To provide you with the best services, you, as the party from whom we collect personal data, may exercise the following rights, as per the Personal Data Protection Act, regarding the personal information submitted to the Company:

any inquiry and request for a review of the personal information;
any request to make duplications of the personal information;
any request to supplement or correct the personal information;
any request to discontinue collection, processing or use of personal information; and
any request to delete the personal information.

If you choose to exercise the above rights, please use the App’s Feedback function to contact us.

V. Protection of Data

The App’s network hosts (servers) all have firewalls, anti-virus systems, and other related information security equipment and necessary security protection measures to enhance the protection of the App and your personal information. We use stringent protection measures, and only authorized personnel are able to access your personal information. All related personnel have signed non-disclosure agreements; violators of the obligation for non-disclosure will face legal consequences.
If, due to operational needs, it is necessary to ask other parties to provide services on our behalf, this App will also strictly require them to uphold the obligation for non-disclosure and will take necessary inspection procedures to ensure compliance.

VI. Related Links External to the App

The App and related websites will provide hyperlinks to other websites on an as-needed basis, so that you can also directly click and access other websites. However, linked websites are not covered by this Company’s Privacy Policy. Therefore, you should refer to the privacy protection policy of the linked website.}

VII. Policies for Sharing Personal Data with Third Parties

This App will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or government organizations. However, those parties that have a legal basis or contractual responsibilities are exempt from this limitation.

The above proviso includes but is not limited to the following situations:

with your written consent
when explicitly required by law
when necessary to eliminate danger to your life, body, freedom, or finances
for cooperation with public agencies or academic research organizations, in order to serve the public welfare or necessity for academic research, the data having been processed by the provider or data collector in which the data are revealed in a manner that cannot identify the relevant individual.
when your actions on the App violate the Terms of Service or could harm or impede the App and other users’ rights or cause anyone to suffer loss, the App administrators will analyze and reveal your personal data to identify or contact you, or to take legal action when necessary.
when it benefits your rights.
when this App requests other companies to assist in collecting, processing, or using your personal information, the Company is responsible for supervision and management of those companies or individuals.

VIII. Revisions and Effect of the Privacy Policy

The App will update this policy from time to time, and will comply with relevant laws on privacy rights and personal data protection of the Republic of China (Taiwan).
This policy constitutes an integral part of the Terms of Membership.
If you do not agree with any provisions or the contents of later revisions to this policy, please immediately stop using this App.

IX. Contacting us

If you have any questions about the privacy policy, please send an email to: [email protected] and provide your valuable opinions.